Terms, without the fog
Last updated 14 July 2026. Finalized before the first order ships; what is written here already binds us.
What you buy
A custom portrait of your pet, painted from your photo by AI and perfected by a human, printed on stretched canvas in 30 × 40, 40 × 60 or 50 × 70 cm. Prices are stable; we do not run fake sales.
The promise
A human reviews every portrait against your photo before it prints. Two structured revision rounds are included free. If the finished canvas arrives damaged, we reprint or refund, your choice.
Custom goods and the 14-day rule
Because each portrait is made to your specification, the standard EU 14-day withdrawal right does not apply to it (Directive 2011/83/EU, Art. 16(c)). That is exactly why the preview is free before you pay, and why revisions are built in.
Your photo, your pet
You confirm the photo is yours to use and shows your pet (or one you have permission to have painted). The finished portrait is yours; we only display a portrait publicly if you say yes first.
Delivery
Printed in EU and US studios; most portraits arrive within 5-9 working days, tracked. Christmas cutoff dates are published on the site each season.
Who we are
Pawsterpiece, operated from Vilnius, Lithuania. Contact: hello@pawsterpiece.com.